Animal Well-being Services takes the privacy of your information very seriously.

About Us

Animal Well-being Services is a business based in Basildon, Essex whose proprietor is Jacquie Norris HAO Dip. For purposes of the Data Protection Laws, Animal Well-being Services is the “Data controller”.

Data Collection

We may collect and process Data about you in which we have a legitimate interest to enable us to deliver our services to you. The data includes: your title, name, address, email address, telephone numbers and other information.  

We will collect Data from you in a number of ways including when you are using our services or in contact with us by email, telephone, post, text or other messaging services or via any website owned by Animal Well-being services.

Our Use of Data

We use the Data we collect from you to provide the best possible service, internal record keeping, providing you with billing information and improving our services.  

Sharing Data

We may share your Data with employees, agents and/or professional advisors -to enable us to deliver our services to you;  

We may also share your Data with third party payment providers who process payments on our behalf-to enable these third-party payment providers to process payments and refunds;

Third Parties. 

Except as described above we will not pass your Data to third parties unless you authorise us to do so as part of the service we provide or are required to do so by law.

Retention of Data

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this privacy policy or until you request that the Data be deleted.  

Security

Data security is of great importance to Animal Well-being Services and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected.  

Your Rights

To contact us about your rights regarding our use of your Data under current Data Protection Laws (including the General Data Protection Regulation (EU) 2016/79, please use the following email address: datacontroller@animalwellbeingservices.co.uk  

Websites

The Privacy Policy pages on websites owned by Animal Well-being Services will give information about additional Data that may be collected when using the site and the use of cookies. The Privacy Policy does not extend to the use of websites operated by our payment providers. You are advised to read their privacy policy or statement before using these sites.

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